ImVape FAQs

1. What brands of disposable vapes does ImVape offer?

At ImVape, we provide a wide range of premium disposable vape brands, including Bang, RandM Tornado, Elf Box, Aokit, Old School, Smokman, Kangertech, Aupo, Al Fakher, Waspe, Sfog, and Vapsolo. Our catalog focuses on Europe’s best-selling and most popular brands, ensuring quality and satisfaction for wholesale buyers.

2. Do you offer bulk buying or wholesale discounts?

Yes! Our entire business model is centered around providing bulk buying discounts. Whether you’re a retailer or a distributor, we offer competitive prices for large orders and provide a lowest price guarantee on bulk purchases to ensure you receive the best value for your money.

3. Which countries do you ship to?

We ship to most countries within Europe, including but not limited to:

  • Germany
  • France
  • Italy
  • Spain
  • Austria
  • Sweden
  • Poland
  • Netherlands
  • Belgium
  • Switzerland

4. What payment methods do you accept?

ImVape accepts a variety of payment methods for your convenience. These methods include:

  • Credit and debit cards
  • PayPal
  • Bank transfers
  • Cryptocurrency

If you have a preferred payment method, please reach out to our customer service team for assistance.

5. How long does shipping take?

Shipping times can vary based on location and order size. Typically, for bulk orders within Europe, delivery takes between 12 to 15 business days. We strive to ensure products reach you promptly and safely.

6. Are your products authentic?

Yes, all products sold at ImVape are 100% authentic. We source our disposable vapes directly from manufacturers or authorized distributors, ensuring genuine and high-quality products.

7. What are the minimum order quantities (MOQs)?

As we cater to wholesale and bulk-buying customers, we set minimum order quantities to help maximize savings. MOQs depend on the specific brand and product, but our bulk deals offer flexibility tailored to your business needs.

8. Do you offer tracking for orders?

Yes, once your order is dispatched, you will receive a tracking number via email, allowing you to monitor your shipment in real-time.

9. Can I return or exchange items?

We accept returns or exchanges for products that are defective or damaged during shipping. If there are issues with your order, contact our customer service team within 7 days of receipt.

10. Do you offer customer support?

Absolutely. Our customer support team is ready to assist with any inquiries, whether regarding products, bulk orders, or general questions. Reach us via email, phone, or our website’s contact form.